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PREAMBLE

These conditions are agreed between ENI Rita Lopes Doria Pacheco Jónatas, headquartered at Rua Vereador António Dores Ferro, n.º 3 - 2.º Esq.º - 7800-850 Beja - Portugal, with NIF 234 275 057, hereinafter referred to as "Camperas - being chic" and between any person who wishes to make a purchase through the Camperas brand site www.camperas.pt, telephone +351 964 938 245, mail, e-mail and, hereinafter referred to as "User". Orders will be shipped in Portugal (Continental and Islands) and in the following regions of the globe: European Union, North America, Central America and South America. the User resides outside the aforementioned delivery zones and wishes to be delivered to another region of the globe, you should consult the "Payments and Shipments" page, which contains more information on international shipments.
These conditions refer exclusively to people non-traders.
The parties agree that their relations will be governed exclusively by the general conditions described here.
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ARTICLE 1 - OBJECT

These conditions are intended to define the general conditions of sale, established between Camperas and the User, from the order to the various services provided by Camperas, such as payment methods and conditions
These conditions govern all the steps necessary to carry out the order and guarantee the follow-up of this transaction between the contracting parties.

ARTICLE 2 - ORDER

You can place your order online at www.camperas.pt.
To finalize your order, the User must provide personal data, such as his name User (name that is strictly personal) or your first name, address, etc. For this, the user must fill in all the mandatory fields of the user registration form for this purpose. In case you are a new user, you can place your order as a guest customer or, alternatively, register.
When you place your order, you express your full and complete acceptance of the general conditions of sale , prices and the description of the products contemplated in this transaction. These general conditions of sale will be the only applicable between the two parties.
Any dispute over this last point will be solved through an exchange of information and with the guarantees mentioned below.
In the absence of availability of the product Camperas undertakes to inform the User and to reimburse the User for any amounts that may have been paid within a maximum of thirty (30) days from the date on which the unavailability is known. Camperas reserves the right not to to accept orders that are not paid in advance.
In case of assignment of a gift in a Camperas gift, if the gift mentioned above will be replaced by another of equal or greater value.

ARTICLE 3 - DELIVERY

The cost of shipping costs is shown on the "Payments and Shipping" page. Shipping charges are free for orders placed at the Delivery Point (also mentioned on the "Payments and Shipments" page).

The delivery of orders can be made:

  • By carrier (MRW):

In the address that appears in our database. The order is delivered to your house. If you are not at the address you are telling us, a postcard is sent or an sms is sent with which to proceed with the survey.

  • Delivery Point Survey:

Your order is dealt with on a priority basis and you will receive a notice by SMS or email informing you that your order is already available for pick up at the Delivery Point (please keep your data up to date) .
Take the survey, within a maximum of 10 days, accompanied by the identity card or citizen's card.

ARTICLE 4 - PAYMENT

Camperas proposes to the User several payment methods:

  • PayPal
  • Bank Transfer
  • Credit Card (Visa and Mastercard)
  • Multibanco

In the case of payments made by credit card, the data of the order and your card will be sent, duly encrypted, to the bank on the date of your order. After validation and communication from your bank, the order will be processed. In case of refusal, your order will be canceled.

For refund situations:

  • Uncollected items or returns - refund will be made through PayPal account, to credit card or via bank transfer.
  • Items sold out or canceled - debit card is not debited or refunded via PayPal account.
  • Order canceled - debit card is not debited or refunded via PayPal account.
  • Uncollected items or returns - refund will be made via bank transfer.

In the case of receipt of the order:
In this case, the value of the shipping costs will be added the amount corresponding to the collection costs according to the rates in force.
A Camperas reservation the right to change the values ​​of the shipping costs, provided that they are obligatorily communicated to the customer in the present conditions of sale.

ARTICLE 5 - PRICES

Prices must be understood in euros, with taxes and duties included. The prices shown are based on the VAT applicable at the time of invoice. Any modification of the applicable VAT rate will be reflected in the prices of the products. After this date prices may be modified at any time. Prices and specifications are subject to change without notice. Camperas declines all responsibility for any errors published on the Site. In the treatment of your order any and any price error that may be on the Site due to technical anomalies will be detected. In this situation the customer is contacted. If the price of the product presented on the site is in reality lower, the difference is returned. If the price is higher then the customer will be contacted and can accept or cancel the order.

ARTICLE 6 - GUARANTEES & FREE RESOLUTION

All articles can be exchanged or returned (provided that they fit into the situations described on the "Exchanges and Returns" page). The customer benefits from a period of 14 (fourteen) days from the date of receipt of the articles to try out your articles and if any one does not please you, or if you are not satisfied, you can return and receive your refund by bank transfer. The exchange of articles is only possible if the client wants another size and / or color of the same articles that he / she wants to exchange, or if the articles in question are defective or not in compliance. The client may also opt for the free termination of the contract, under the applicable legal terms, by downloading this form , or by e-mail to apoioclientes@camperas.pt or by postal mail to Atelier Camperas - Rua Vereador António Dores Ferro, n.º 3 - 2.º Esq.º 7800-850 Beja - Portugal. of a request for reimbursement of a purchased item at a reduced price, due to a special offer, Camperas will reimburse the amount actually paid by the User, and not in its entirety. The return of articles may be done in a properly sealed package ( and can use the original packaging), containing the return receipt duly filled in, by mail to Atelier Camperas - Rua Vereador António Dores Ferro, n.º 3 - 2º Esq.º 7800-850 Beja - Portugal. For more information call +351 964 938 245.
All the articles benefit from a contractual guarantee, without prejudice of the legal guarantee.
The legal guarantee also applies to the lack of conformity due to the packaging, assembly instructions or installation (provided that it is performed in compliance with the assembly instructions).

EXCLUSIVE HOME DELIVERY ARTICLES

In the case of these articles, you can perform the return / termination of the contract in the following situations:

  • The customer has the right to return the purchase within a maximum period of 14 days from the delivery date of the article.
  • If you wish to make a return you must contact us at apoioclientes@camperas.pt or by phone +351 964 938 245.
  • Returned items must be in perfect condition, complete and properly packed in the original packaging and without any signs of actual use. You should always submit the invoice together with the articles.
  • Camperas will only be responsible for the costs of return and resend if there is an internal error and the product sent does not correspond to the request, if the product is defective in origin and if it has been damaged during the transport. When requesting the collection of items to be returned, the customer must send a photo to check the status of the items.
  • In case of customer withdrawal or error, the return costs will be entirely the responsibility of the customer.
  • The customer will be refunded, the amount paid for the articles, to your IBAN, if you have indicated, or by check. In case you have paid with VISA or PayPal the refund will be made directly on the card.

ARTICLE 7 - SIGNATURE AND EVIDENCE

The User who does not have a User name will have to carry out an enrollment process that will allow him to obtain it. In case of being a new User, Camperas services will assign you a User name immediately after your first order.
This name is strictly personal. The loss or forgetting of this name will have to be communicated to the Customer Service by apoioclientes@camperas.pt or +351 964 938 245.
The online indication of the bank card number and the final validation of the order,
This validation is valid as a signature and acceptance of all transactions carried out on the Site.

ARTICLE 8 - RESPONSIBILITY

For all stages of access to the Site, from the ordering process, to delivery or to subsequent services, Camperas only has an obligation of means. Camperas excludes all warranty and any liability for the inconveniences or damages inherent in the use of the Internet network, in particular, a break in service, an external intrusion or the presence of computer viruses, or any case of force majeure thus classified by case law of the courts, to the extent permitted by applicable law. Items sold are described and presented on the Site as accurately as possible. If, despite all our precautions, there are errors in the Site or in the Camperas catalogs, Camperas will not be held liable for that fact. Except in case of guarantee, any operation between Camperas and its Users, which is not disputed within 6 months, can not give rise to any claim.

ARTICLE 9 - TREATMENT OF PERSONAL DATA

In compliance with Law 67/98 of 26 October on the Protection of Personal Data, we inform you that the treatment of the personal data collected on the site www.camperas.pt is the responsibility of Camperas (ENI Rita Lopes Doria Pacheco Jónatas, headquartered at Rua Vereador António Dores Ferro, no. 3 - 2nd Esq. - 7800-850 Beja - Portugal, with NIF 234 275 057). The personal data are handled in a computerized way, for the correspondence corresponding to their orders, their administrative support, and statistical purposes. The personal data collected may be communicated to third parties of recognized suitability for direct marketing purposes.
The holder is guaranteed the right of access, rectification, alteration or deletion of their personal data, for that purpose simply contact us indicating the his / her name, surname, address and username:

  • by E-mail: apoioclientes@camperas.pt
  • By Mail to: Camperas - Rua Vereador António Dores Ferro, n.º 3 - 2.º Esq.º - 7800-850 Beja - Portugal
  • by phone calling: +351 964 938 245

The User authorizes Camperas to treat in an automated manner the personal data provided, in particular by the use of cookies.
You can access and modify your data at any time in "My client account "On the Camperas website.

ARTICLE 10 - NEWSLETTER Camperas

The name of Newsletter Camperas, e-mailings, promotional offers, and institutional newsletters, information about the company or the User, is sent directly to the user's mailbox. /> You can access and modify your data at any time in "My User Account" and manage your subscription to the newsletter in "Newsletters".
The Campes Newsletter is an exclusive of the Campes website. /> In compliance with Law no. 67/98 of 26 October on the Protection of Personal Data, we inform you that the treatment of the personal data collected at www.camperas.pt is the responsibility of Camperas (ENI Rita Lopes Doria Pacheco Jónatas, with headquarters at Rua Vereador António Dores Ferro, no. 3 - 2.º Esq.º - 7800-850 Beja - Portugal, with NIF 234 275 057).
Personal data are processed by computer, shipments corresponding to your orders, administrative support, and statistical purposes. The personal data collected may be communicated to third parties of recognized suitability for direct marketing purposes. The owner is guaranteed the right of access, rectification, alteration or deletion of his / her personal data. To do this simply contact us with your name, surname, address and username:

  • by E-mail: apoioclientes@camperas.pt
  • By Mail to: Camperas - Rua Vereador António Dores Ferro, n.º 3 - 2nd Esq.º - 7800-850 Beja - Portugal & lt ;, with NIF 234 275 057
  • by phone calling: +351 964 938 245

Although Camperas may collect and process data in a secure manner and prevent its loss or manipulation, using the most advanced techniques for this purpose, we inform you that open network collection allows the movement of personal data unsafe, at the risk of being seen and used by unauthorized third parties. The user authorizes Camperas to treat in an automated way the personal data provided, in particular by the use of cookies.

ARTICLE 11 - INTELLECTUAL PROPERTY

All elements of the Camperas Site, whether visual or sound, including the underlying technology, are protected by copyright, trademark or patent. They are the exclusive property of Camperas society. A User who has a personal Internet Site and wishes to place, for personal use, on his Site a simple direct link to the homepage of the Camperas Site, must request permission from Camperas . On the other hand, any hypertext link directed to the site of the Camperas and using the technique of framing or in-line linking is formally forbidden.

ARTICLE 12 - TOTAL AGREEMENT

The present general conditions of sale constitute the entire agreement between the parties in reference. If one of the clauses of these conditions becomes null and void, by virtue of a legislative change, or by sentence, this should in no way affect its validity and respect.

ARTICLE 13 - DURATION

These conditions apply throughout the duration of the services offered by Camperas.
All items in the Camperas collections are part of limited editions.
All exclusive site articles are valid up to the limit of available stocks.

ARTICLE 14 - PROOF

The computerized records kept in Camperas's secure computer systems are considered as evidence of communications, orders and payments produced between the parties.

ARTICLE 15- CONSERVATION AND ARCHIVE OF TRANSACTIONS

Orders and invoices will be archived on a reliable and durable medium to match a faithful and lasting copy.

ARTICLE 16 - APPLICABLE LAW AND COMPETENCE

The terms of sale presented are applicable to the Portuguese law.

The European Union has set up an arbitration body to resolve disputes. site to support consumers to submit their claims to any litigation in which they are involved. In this context, Camperas makes available all the information so that it can exercise its right of complaint with an official, third and impartial entity to the process, that will help you to solve the litigation in question. So if you are dissatisfied with the purchase of a good or service on our site, or with the solution presented by us to resolve the situation, you can access this official website https://webgate.ec.europa.eu/odr/main /index.cfm?event=main.home.show&lng=PTandexpand yourcontent.
In the absence of resolution by agreement of the parties, any litigation arising from these General Conditions of Sale will be submitted to the competent Portuguese court.