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Payment Methods

The Camperas - being chic online store offers the following payment methods:

  • Multibanco
    • By choosing to pay by Multibanco, you will be presented with the necessary data to make the payment (entity, reference and value). You will have a maximum period of 24 hours to make the payment. If the payment is not made within the time limit, the reservation of your order will be extinguished. In order to be able to consult the data for payment in a convenient way, you will also receive an email message with the respective data as soon as you complete the checkout process. If you have not received the above email message, please check your spam box (SPAM) or contact our Customer Service Department via the email address:apoioclientes@camperas.pt.
  • Bank Transfer
    • If you wish to pay by Bank Transfer, you will be presented with the bank details of Camperas - being chic. The bank transfer with the correspondent order value must be verified within a maximum period of 48 working hours. Otherwise, the reservation of your order will be extinguished. In order to be able to consult the bank details of Camperas - being chic in a comfortable way, you will also receive an email with your data as soon as you complete the checkout process. If you have not received the above email message, please check your spam box (SPAM) or contact our Customer Service Department via the email address:apoioclientes@camperas.pt.
  • PayPal
    • You can pay for your order through PayPal. PayPal, in addition to payment through the PayPal account, also offers payment with Credit Cards. After following the steps for payment through PayPal (including redirecting to the PayPal website), you will receive an email message once payment has been made (payment by PayPal is immediate). This email message will be sent by PayPal to confirm payment. The Camperas team will process the order and will receive an email message as soon as it is sent to your delivery address by the shipping method you chose in the checkout process.

Delivery

Your order delivery

When you buy from our online store, your order will be shipped through our carrier (MRW). In addition to the value of your order the shipping costs, depending on the destination (see table below - Shipping table). You may also choose to pick-up your order at the Camperas Delivery Point, free of charge, located at:

A. CAL
Largo Santa Maria, 20
7800-133 Beja - Portugal

As soon as your order is available for pick-up at the Camperas Delivery Point, you will receive an e-mail message alerting you.

If you wish to contact our Delivery Point, you must do so through the telephone number: +351 284 324 141

Please select the shipping method that best suits you when you are checking out.

Delivery by Post

In order for your order to arrive in perfect condition and within the stipulated deadlines, Camperas entrusts the delivery of your orders to MRW (carrier that will deliver your order to the address you registered in your user account or indicated at the end of the order - in Portuguese mainland). If the shipping address is in another country, the delivery can be done by a different carrier, partner of MRW.
As soon as your order leaves our warehouse, Camperas will send an e-mail message to the e-mail address that you registered in your user account or indicated at the end of your order. The average delivery time starts counting from the moment the customer receives this email message.
On Portuguese territory and in the European Union, our carrier will send a new message to the registered e-mail address in your user account or indicated at the end of the order, with the tracking code of the order (it is advisable to check the "SPAM" folder of your email account).
To check the status of your order or to obtain more information about the delivery of your order, please follow the following link:
MRW Portugal or call 707 236 333.

If you do not receive the information about your order in your email account or via SMS in the time indicated in the estimated time tables of delivery, please contact our Customer Support team so we can assist you on tracking your order. Contact us through the following means:

Camperas

Shipping Procedures for the European Union

After the payment has been successfully completed, the customer will receive an email message with a confirmation of the purchase. At that time your order begins to be processed and it will be dispatched within the next two business days.
As soon as your order leaves our warehouse, you will receive an e-mail message conveying the shipment. At that moment begins the counting of the deadline for delivery, depending on the destination. (See table - Shipping table).
On the day before delivery the customer will receive a notification by e-mail or by SMS of the carrier that will make the delivery at the destination chosen by you.
On the day of delivery will be notified again to confirm the time window in which your order will be delivered.
If you have any questions or notice any delay in delivery, please contact our Customer Service through the email address: apoioclientes@camperas.pt or via telephone no.: +351 964 938 245.

Shipping Procedures outside the European Union

After payment is successful, the customer will receive an email with confirmation of purchase. At that point your order begins to be processed and will be dispatched within the next two working days.
As soon as your order leaves our warehouse, you will receive an e-mail message stating that the delivery process has started. At that moment begins the counting of the deadline for delivery, depending on the destination.
If you have any questions or notice any delays, please contact our Customer Service, through the email address: apoioclientes@camperas.pt or via telephone no.: +351 964 938 245.


Shipping Table

Portugal
(Continental)
Weight up to 2,99kgWeight from 3kg up to 5kgEstimated Delivery Time
4,29€1 5,54€1 Between 24h and 48h

Portugal
(Madeira - Madeira Island
Azores - São Miguel, Faial, Terceira e Pico Islands)2

Peso até 2,99kgPeso dos 3kg aos 5kgTempo Estimado de Entrega
12,10€1 16,90€1 1 week

Portugal
(Madeira - Porto Santo Island)2
Peso até 2,99kgPeso dos 3kg aos 5kgTempo Estimado de Entrega
17,60€1 22,40€1 1 week

Spain
(excluding Baleares and Canary Islands)
Peso até 2,99kgPeso dos 3kg aos 5kgTempo Estimado de Entrega
5,16€1 6,91€1 Between 24h and 48h

Europe 1
(Germany, Austria, Belgium, Denmark, France, Holland, Italy, Luxembourg, Poland, United Kingdom, Chec Republic and Switzerland)
Peso até 2,99kgPeso dos 3kg aos 5kgTempo Estimado de Entrega
18,00€1 28,00€1 Between 48h and 72h

Europe 2
(Bulgaria, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Slovak Republic, Romania, Sweden)
Peso até 2,99kgPeso dos 3kg aos 5kgTempo Estimado de Entrega
28,00€1 52,00€1 Between 48h and 72h

North America
(United States of America and Canada)
Peso até 2,99kgPeso dos 3kg aos 5kgTempo Estimado de Entrega
35,00€1 54,00€1 Between 48h and 72h

Central America and South America
(Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Dominican Republic, Uruguay and Venezuela)
Peso até 2,99kgPeso dos 3kg aos 5kgTempo Estimado de Entrega
47,00€1 67,00€1 Between 48h and 72h

Spain - Baleares IslandsPeso até 2,99kgPeso dos 3kg aos 5kgTempo Estimado de Entrega
11,46€1 17,53€1 Between 48h and 72h

Spain - Canary Islands
(Gran Canária e Tenerife)
Peso até 2,99kgPeso dos 3kg aos 5kgTempo Estimado de Entrega
18,22€1 24,18€1 Between 48h and 72h

1 In addition VAT rate in force at all prices shown in the table below.
2 Delivery services to the archipelagos of Madeira and the Azores are carried out by sea. All other delivery services are performed by air.